Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at admin@pureleafdelivery.com or call us at (423) 900-3473. Or you can always try our live chat feature we’re just not always available on it.

Payments

You will be contacted by our sales rep to see how you want to pay after check out. You can pay 6 different ways.

  1. COD (Cash On Delivery)
  2. Card Payment (you will be texted a payment link to pay through)
  3. Cash App
  4. Venmo
  5. Apple Cash 
  6. Zelle

Returns

We do allow returns on faulty vapes that are returned within 24 Hours. However No we do not accept returns on any open products like flower, pre-rolls, vape juice, edibles, mushrooms, etc. 

Shipping

  1. Erwin, within a hour ($8 delivery fee)
  2. Johnson City, Jonesborough, Elizabethton within 2 hours ($13 delivery fee)
  3. Anywhere else in the tri-cities within 3 hours ($20 delivery fee)

Uncategorized

Yes if it is your first time buying off the website and you bought a product that is 21+ then you will need to verify age with a Id. Now with that statement, if you make a account you only have to verify your id the one time then your good forever.